Career Opportunity at Computer Power Protection

We are looking for a new member of our team:

Service Administration Manager

The Role will include :

·         Renewing with customers (directly) Annual Service Contracts

·         Liaising/placing orders with contractors/suppliers re: products, service visits and planned works

·         Quoting customers for remedial works following engineers visits/call outs to site

·         Controlling smaller projects & schedule timing of deliveries/works & RAMS

·         Quote for new service contracts & Liaise with sales department

·         Being on the front foot resolving & managing customer & contractor issues

The successful candidate will already have at least 2 years experience in a customer facing role and will be used to a target orientated environment

The role requires the ability to take & manage incoming enquires & work in a small team but also be part of a larger business.

Key attributes are the ability to :

·         Problem solve & be self-sufficient showing strong communication skills

·         Be confident handling complaints & service issues

·         Build rapport with customers, suppliers and team members

·         Account manage certain large customers and contracts

·         Be diligent and quick in response to service issues

·         Win the respect of their peers to champion and lead the role in this key service role

Training will be provided both externally and internally as well as the ongoing support of our existing sister company ‘s service depts.

The company also offers a Group Life Pension Scheme & Whole of Life Cover & there will be a performance bonus/commission as part of the role.

Start Date : ASAP
Hours:   9.00am - 5.30pm
Salary:   Dependant on experience

Please forward your CV to alex.young@dcresponse.co.uk

or send via post to :

Alex Young
Data Centre Response Ltd
Unit 71, Shrivenham Hundred Business Park,
Majors Road,
Watchfield
SN6 8TY

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